SIP trunks, extensions, networks and call quality — the plumbing behind every call.
Call recordings are invaluable for coaching, quality and disputes — if they are captured legally, stored safely and actually used. Here is how to get all three right.
One-way audio, dropped calls after 30 seconds and calls that never connect are usually network problems. Here is how SIP and RTP traffic flows, and which settings fix the common issues.
A SIP trunk connects your dialer or PBX to the phone network over the internet. Learn the key pieces — termination, origination, IP authentication — and how to set one up.
